Following is a sample list of Employee
Development courses offered through HFHS University.
| Assertive Communication |
Patient Diversity: Beyond the Vital Signs |
| Conflict Resolution & Difficult Behavior/Employees |
Patient Safety 101: Identifying and Reducing Hazards to Create Safer Practice Environments |
| Coping With Stress |
Practical Project Management |
| Exploring Diversity and Individual Differences |
Renewal |
| Financial Planning |
Winning through Customer Service -
Part 1 |
| General Hospitable:Keeping Patients & Their Loved Ones Satisfied |
Winning through Customer Service - Part 2 |
| Interpersonal Communication Skills |
Winning through Customer Service - Part 3 |
| Maintaining Service Excellence Under Pressure - Employees |
Your Role in Patient Safety |
| Myer-Briggs Type
Indicator |
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